Business Terms

Protection of Personal Information

In accordance with Act No. 101/2000 Coll. referring to protection of personal information, Live City s.r.o. guarantees strict confidentiality of all your personal information, it will never sell or transfer it to any third party and it will be solely used for the purposes of the company of Live City s.r.o.

Gift Vouchers

Gift vouchers are non-refundable and cannot be canceled. Bookings for specific date must be made at least one month before the expiry of the voucher at or tel: +420 778 091 222. Bookings will be always confirmed in writing by the organizer.

In the event that the customer does not participate at Show U Fleků in a specific date confirmed by the organizer in writing, there can be no financial or any other substitute.

Changes in the program, performers and time are restricted.

Cancellation by the Customer

All fully paid and confirmed bookings are subject to non-cancellation and are non-refundable.

Ticket dates must be changed minimum 2 working days prior to the original event date (subject to availability and further agreement with Live City s.r.o. at or tel. +420 778 091 222).

No refund policy applicable, in case of customer not attending the event on the original or a rescheduled date.

Organizers reserves the right to make changes in the program, performers and time.

Claims and Event Cancellation

Claims must always be submitted to the dealer where the tickets were purchased.

In the event of cancellation, one must claim ticket refund at the point of sale, where the ticket was purchased.

Tickets purchased online at will be refunded via bank transfer to the bank account used for purchase.

Any questions should be addressed to


Unless the parties agree otherwise, the Contract shall be deemed concluded at the moment the Customer makes a booking, followed by an immediate payment in full (through our secure online payment gateway) and Live City s.r.o. sends an E-ticket via email as a confirmation of the booked services.

Payment Terms

Credit card payments are accepted for online bookings only, through our secure payment gateway at The rates offered online reflect all current promotions. Any new special promotions are not applicable on an existing e-ticket.


Menu bought with the ticket is in the following composition, weight and volume:

Flek´s Menu

Prague ham with butter and pickled cucumber (50g ham).
Roasted Pork, Sour Cabbage, Bread Dumplings / Potato Dumplings / Potato, or Marinated Beef Tender, Bread Dumplings, or Goulash á la Flek, Speck Dumplings, Potato pancakes or Roasted Chicken with Butter and Cooked Potatoes (150 g meat).
Flekovský ležák 13° 0,4 l (lager) or unlimited drinks (see also Unlimited Drinks).

Vegetarian Menu

Mixed salad with Balkan cheese (with tomatoes, peppers, cucumber, Balkan cheese) (200g).
Fried Mushrooms, Parsley Potatoes (200g).
Flekovský ležák 13° 0,4 l (lager), or unlimited drinks (see also Unlimited Drinks). 

Kids Menu U Fleků

Special Potato Soup.
Marinated Beef Tender, Bread dumplings (100g meat).
One soft drink (based on the actual Drinks List).

Menu includes variety of the meat (so called “Flek menu”), vegetarian and children menu. The specific menu based on the purchased ticket can be chosen directly at the venue.

Unlimited Drinks

The ticket type 'Show, Dinner and Unlimited Drinks' includes unlimited consumption of beer, wine, soft and hot drinks based on actual Drinks List from 7.15 pm till the end of the show (approx. 9.10 pm). The offer does not include spirits. Drinks ordered before 7.15 pm or after 9.10 pm are to be paid separately and are not part of the ticket type 'Show, Dinner and Unlimited Drinks'. Drink prices are defined by Price List published on the web pages  under the link Complete Drinks (hereafter only Price List).


Live City s. r. o. shall not be liable for any bodily injury, illness or death, damage or loss of personal items, theft caused to customers.

Final Provisions

Contractual relationship between customer and Live City are governed by Czech law. In case of any discrepancies between the language versions, the Czech version shall prevail.


Live City s. r. o.
Reg. No.: 28527950
VAT ID No.: CZ28527950
tel.: +420 778 091 222